How do I set up my calls or emails to generate from a specific number or email address?

Email FAQ

How do I set up my emails to send from a specific email address? 

  • Desktop or Laptop - If you use Chrome as your browser and want to use a Gmail address as your standard email, we would suggest making Gmail the default email program for that email's user profile in Chrome.  The Google article on how to create a default email program in Chrome: https://support.google.com/a/users/answer/9308783?hl=en
  • iPhone - We recommend that you set up the email you want to send messages from on the native Mail app on iPhones, as line breaks and formatting are best in that application.  We have many teams that use the Mail app to send emails via Numero, and continue to use their Gmail app for normal email functions. This also helps if you'd like to set the default email address for the Mail app to be a campaign email or an email that is not your own.
  • Android - We recommend that you set up the email you want to send messages from on the BlueMail app or Samsung mail app (if you have a Samsung device), as line breaks and formatting are best in those applications.  We have many teams that use the BlueMail or Samsung apps to send emails via Numero, and continue to use their Gmail app for normal email functions. This also helps if you'd like to set the default email address for the native Mail app to be a campaign email or an email that is not your own.

Call FAQ

Can outgoing calls be linked to the Google Voice App rather than the phone app itself?

  • Apple iOS doesn’t allow for you to call using third party applications.  However, most new iPhones come with the capability to add a second SIM card that allows you to call from another number.  Certain carriers have activated this feature and others have not. Let us know what carrier you use, and we can tell you whether this is an option. Further instructions on how to set up a dual SIM: https://support.apple.com/en-us/HT209044

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