How do I use a Salutation?

  1. If you have a donor who has a preferred name (ex: Jo instead of Jonah) and you want all communication with the donor to use the preferred name, you can list the preferred name in the Column labeled “Salutation” on the Google Sheet.
  2. Anytime the name is mail-merged into a text or email it will look for a Salutation first and, if none is listed, it will use the First Name.

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