When a donor purchases multiple tickets or makes a contribution on behalf of another guest, how do we track their guests' names?
When a donor purchases multiple tickets or makes a contribution on behalf of another guest, how do we track the guest names?
What the donor sees: Donors can make a contribution for 2 or more tickets on a Ticket or RSVP form. Once their contribution is processed, an input form will appear for the donor where they can enter their guest(s) names.
To collect the names:
- Download your guest list (as above)
- If a donor made a contribution and included their guest(s) names in the pop-up, you will see consecutive lines with the donor’s names and their guests’ below. Note that the Order IDs will match.
- If they did not submit their guests’ names, the Guest column content will appear blank leaving a space to indicate that the donor submitted the form without a guest name