When a donor purchases multiple tickets or makes a contribution on behalf of another guest, how do we track their guests' names?

When a donor purchases multiple tickets or makes a contribution on behalf of another guest, how do we track the guest names?

What the donor sees: Donors can make a contribution for 2 or more tickets on a Ticket or RSVP form. Once their contribution is processed, an input form will appear for the donor where they can enter their guest(s) names. 

To collect the names:

  1. Download your guest list (as above)
  2. If a donor made a contribution and included their guest(s) names in the pop-up, you will see consecutive lines with the donor’s names and their guests’ below. Note that the Order IDs will match.
  3. If they did not submit their guests’ names, the Guest column content will appear blank leaving a space to indicate that the donor submitted the form without a guest name

Still need help? Contact Us Contact Us