Text Broadcast Inbound Reply Rules

You can create inbound rules for broadcast text messages that allow for automated responses upon opt-in or opt-out. 

To view and manage your inbound rules select the inbound rules tab at the top right of your Numero Comms Center Text Broadcast tab. 

Numero will start you off with some opt-in phrases and opt-out phrases- known as System Rules. These System Rules cannot be deleted and are required to have a response which you can edit by selecting the three dots to the far right of each and selecting Edit. You can add new opt-in and opt-out rules by selecting the Add Rule button at the top left. 

When editing a System Rule you'll only be able to change the auto-response. When adding a new rule or editing one of your own rules you'll be able to change the phrase, add a match type (Contains, Exact, Starts With), and the action (opt-in or opt-out). Select Edit or Add Rule when complete. 

Still need help? Contact Us Contact Us