Can I view my deactivated contacts?
Now that you know how to deactivate a deceased individual or defunct organization, how can you view all your deactivated contacts? Follow the below steps to quickly filter for deactivated contacts.
Quick Filter for Deactivated Contacts
- From the Contacts tab, select the All contacts dropdown
- Select the Deactivated quick filter
- The quick filter will then yield all deactivated contacts
Filter by Deactivated Contacts
- From the Contacts tab, select Add filter then the Deactivated filter option
- You can subfilter your deactivated contacts by the Reason [Deceased or Defunct], Notes [any notes that were recorded when the contact was deactivated], Deactivated By [a team member who deactivated them], and Date. Once the subfilter is selected, select Apply Filter.