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Donor CRM

  • How do I bulk import data into the CRM?
  • How do I bulk import contacts?
  • How do I bulk import interactions?
  • How do I see which calltime lists a contact is on?
  • How do I bulk apply interactions, contributions, or pledges from a calltime list?
  • How do I add an amount to my interaction?
  • How do I grant a volunteer call time only access to my platform?
  • What contributions do I need to manually upload to maintain my CRM?
  • How do I remove a user and transfer their records to someone else?
  • What happens when a donor initiates a dispute or chargeback?
  • How do I use Soft Credits?
  • How do I create an automated calltime report?
  • How do I segment my contacts with And / Or filter groups?
  • How do I Filter by Number of Contributions, Interactions, or Pledges?
  • How do I duplicate my contribution form?
  • How do I deactivate and reactivate my contribution form?
  • Can I bulk apply contact details like ask amount, ask notes, and contact codes from a calltime list?
  • How do I bulk delete, archive and manage calls from a calltime list?
  • Can I issue a refund to a reattributed contribution?
  • How do I filter and view all of my reattributed contributions?
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  • Numero CallTime for CRM Users
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